Last updated — October 13, 2026

Privacy Policy

Transcendent Enterprise ("Transcendent," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit transcendententerprise.com, engage our services, or communicate with us.

1. Information we collect

Information you provide directly: When you contact us through our website, request a proposal, engage us for services, or join our team as staff or a contractor, we may collect your name, email address, mobile phone number, company name, project details, and any other information you choose to share.

Information collected automatically: When you visit our website, we may collect limited technical information such as browser type, device type, IP address, referring page, and pages viewed. This information helps us improve our website.

2. How we use your information

We use the information we collect to:

  • Respond to inquiries and provide video production and live stream services
  • Coordinate production schedules, call times, and project logistics with clients, staff, and contractors
  • Send operational SMS notifications to team members who have opted in (see SMS section below)
  • Send service-related emails such as proposals, invoices, and project updates
  • Improve our website, services, and internal operations
  • Comply with legal obligations

We do not sell your personal information.

3. SMS / text messaging

Transcendent Enterprise operates an SMS program called Transcendent Text to send internal operational notifications to staff, contractors, and crew members who have opted in by completing our "Transcendent Enterprise — Staff & Crew Onboarding / SMS Consent" form.

  • Program name: Transcendent Text
  • Consent: Mobile phone numbers are collected only with voluntary, written consent, provided through the "Transcendent Enterprise — Staff & Crew Onboarding / SMS Consent" form.
  • Message types: Messages relate to production schedules, call times, location updates, gear coordination, and project logistics.
  • Message frequency: Varies based on active project load.
  • Opt-out: You can opt out at any time by replying STOP to any message. Reply HELP for assistance.
  • Costs: Message and data rates may apply, depending on your mobile carrier plan.
  • Help: Reply HELP for assistance, or contact chris@t-enter.com.
  • Carriers: Carriers are not liable for delayed or undelivered messages.
  • Mobile data: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

4. How we share information

We share information only in limited circumstances:

  • Service providers: We use trusted third-party services to operate our business, including cloud storage, email providers, SMS delivery (Twilio), accounting software, and project management tools. These providers process information only on our behalf and under confidentiality obligations.
  • Clients and collaborators: For active productions, we may share relevant contact or scheduling information with clients, venues, or production partners as necessary to deliver services.
  • Legal requirements: We may disclose information if required by law, subpoena, or to protect our rights or the safety of others.

All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Data security

We take reasonable steps to protect information from loss, misuse, and unauthorized access. However, no method of transmission or storage is fully secure. You share information with us at your own risk.

6. Your rights

Depending on your location, you may have rights to access, correct, delete, or limit the use of your personal information. To exercise these rights, contact us at the address below.

7. Children's privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children.

8. Changes to this policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new "Last Updated" date.

9. Contact us

Questions about this Privacy Policy? Contact us at:

Transcendent Enterprise
Email: chris@t-enter.com
Website: transcendententerprise.com
Location: 121 W 27th Street, Suite 1003C, New York, NY 10001